In practice, as administrative systems are created and expanded, more data is also produced at the organization level. It is possible that defining and creating a suitable organization is a difficult task for them, and organizations do not attach much importance to it due to the problems faced during construction. On the other hand, the knowledge and technology of information and communication has significantly affected the way information is organized and accessed. Although this technology has brought many advantages such as the possibility of different processes, high speed and accuracy in accessing and exchanging information, but due to the increasing speed in innovation and providing new methods and equipment, it has caused short-term and temporary decisions, costs impose a lot on organizations because many of these decisions lose their effectiveness in a short period of time and are necessarily stopped or revised. According to experts, the way to prevent this problem is the strategic information technology program, which will include all aspects of information technology based on business concepts and long-term interests of the organization. 
Information and communication technology includes the following subjects:
- Infrastructures include hardware, communication networks and the Internet, and basic software.
- Information systems including application programs and related information.
-  Human power including things such as training and skills.
- IT management including organization, strategies and procedures.